We are group travel experts. It is all that we do. We understand groups and their very specific travel requirements. For example, we appreciate that not all the group may be as fit as the rest, or someone has a fear of heights or water, and we provide solutions and alternatives every step of the way. We pride ourselves on ensuring that the needs of each and every group member will be met, and their expectations surpassed, by providing a truly personal, bespoke and exceptional service.
We understand that each group has different needs, wants and goals, which is why we get to know you and understand you as a first step. Then, we propose a selection of travel ideas to ensure that we are on the right track. We then work with you to develop the idea, building your challenge, step by step. This high level of personal engagement and commitment means that we ensure that you end up with the precise trip that you want, with none of the bits that you don't.
We are experts in Group Adventure Travel. That means that each and every trip should be exceptional, nothing less. To achieve this, we will only send you to countries and places we have actually been to and experienced for ourselves. We have carefully selected a team of trusted in-country guides, most of whom we have worked with for many years, who know and understand the high standards we expect. Our exceptional service, and their unparalleled local knowledge delivers a winning trip, every time.
You won’t be dealing with nameless people in a call centre. You will deal with either Gaynor or Charlie, on a direct number, and one of them will be responsible for your trip, from start to finish. Any query, no matter how big or small, before you travel, during or after, you will have the reassurance of knowing that we are here, ready to help.
We are members of Protected Trust Services, a trade association of Travel Agents, Tour Operators and Travel Organisers that operates trust accounts in order to provide financial protection for the consumer. All monies paid to us by you are deposited into a trust account, which is then supervised by an independent trustee. The funds are only released to us after you have completed your holiday, providing you with 100% financial protection. Our membership number is 5566.
We can tailor each adventure to your very specific budget. This ensures that whatever your budget, you will get the very best value possible, at a price that suits you.
As passionate travellers, we are committed to giving back to the countries we travel to. We don’t assume what the communities would benefit from - we ask, we listen and then we work with the villagers to deliver. We want to improve, not to intrude or change. Our project based trips are a perfect example of this support in action, and it means a great deal to us.
Responsible Travel is a cornerstone of our operation. We don’t want to preach but we do want you to be confident that your holiday is being run in a responsible manner.
What this means in practice may vary from one destination to another depending on local conditions but a common theme is that wherever possible we try to use locally-owned services (hotels, guides, restaurants etc) to ensure that as much money as possible stays in the destination. We also deliberately seek out local partners who share our philosophy and our desire to practice low environmental and social impact tourism.
This not only means that our travellers are able to undertake their holiday in a responsible manner but also inevitably means a warm welcome from local people whose traditions and environment are being respected. We are strong believers in the fact that tourism can and should be a win-win situation for both travellers and locals alike.
If you would like more details please have a look at our Responsible Travel Policy or contact us.
Let’s get you on the right track!
